Newsletter | September 26, 2019

09.26.19 -- 4 Tips For Leading Your Sales Team


Shift4 Payments is the leader in secure payment processing solutions, powering the top point of sale and software providers across numerous verticals including food and beverage, hospitality, lodging, gaming, retail, and e-commerce. This includes the company’s Harbortouch, Restaurant Manager, POSitouch, and Future POS brands as well as over 300 additional software integrations in virtually every industry. Shift4 securely processes over 1 billion transactions annually for nearly 200,000 businesses, representing over $100 billion in payments each year. To learn more about joining the Shift4 family of resellers, visit

Channel Insights
10 Considerations When Purchasing A PSA Solution
Article | By April Taylor, ConnectWise

There are a lot of PSA software choices on the market, and it may be confusing to know how to narrow your options and determine which is best for your company. If you’re considering purchasing your first PSA or switching your current PSA, here are the top things to keep in mind.

Why MSPs Must Monitor For Compromised Credentials
Article | By Kevin Lancaster, ID Agent

If your customers are like most organizations, 75 percent of their employees recycle or use a variation of the same password across most of the systems and websites they access — both on and off their employer’s network. And this practice is becoming increasingly dangerous.

SMBs And Cybersecurity In 2019: The Shift From Complacent To Critical
Article | Webroot

As more SMBs realize they are no longer able to fly under the proverbial cyberattack radar, there’s a big opportunity for MSPs at several levels to get in on offering security services.

4 Tips For Leading Your Sales Team
  Article | By Samantha Kalany, BlueStar, Inc.

No matter what your size, growth can resemble a nightmare — but it doesn’t have to be like that all the time. Follow these four steps for guiding your sales staff down the right direction, if chaos were to ever strike.

Featured Editorial
Breaking Into New Markets Through Acquisitions
Guest Column | By Chris Claudio, Logically

To address the needs of our customers and achieve our industry leadership goals, Logically is selectively acquiring regional MSPs across the U.S. The focus is on identifying MSPs with superior technical talent and that share our core values around fanatic devotion to always doing the right thing and the willingness to run through brick walls to ensure customer success.

Transforming Your Company Through Core Values
Guest Column | By Chris Chirgwin, Lanspeed

Eight years ago, after our leadership team read Jim Collins' books Good to Great and Built to Last, we decided to go through the exercise of defining our core values. Not surprisingly, it didn't take us long to come up with five core values that resonated strongly.

Reader Spotlight: John Watkins, inRsite IT Solutions
Guest Column | A conversation with John Watkins, inRsite IT Solutions

In this Reader Spotlight, inRsite IT Solutions Vice President and COO John Watkins shares a little about himself, his company, and the state of the channel.

Beware The Insider Threat: Experts Provide Insight This Insider Threat Awareness Month

September marks the annual celebration of Insider Threat Awareness month, but this year is a particularly special. For the first time, the Department of Defense is officially recognizing September as Insider Threat Awareness Month.

Kaseya Omni MSP