Newsletter | May 12, 2022

05.12.22 -- 3 Keys To Success In The Ultra-Competitive Managed Services Market
 
Sponsor
Channel Insights
Pro Tips For Backing Up Large Data Sets
 
By Kyle Machado, Carbonite

Successfully recovering from disruption or disaster is one of an IT administrator’s most critical duties. Whether it’s restoring servers or rescuing lost data, failure to complete a successful recovery can spell doom for a company.
How Field Effect Helps MSPs With Problems Of All Sizes
Submitted by Field Effect

Field Effect, founded in 2016, is a global cybersecurity company with nearly 200 employees and deep roots in the intelligence community. Headquartered in Ottawa, Canada, the company also has offices in the United Kingdom and Australia.
Robinson Tech Ditches StorageCraft, Takes Backup To New Level With Unitrends MSP
Submitted by Unitrends MSP

In 2006, Robinson Tech was just Dan alone in a garage. Now, there are seven full-time staffers that interact with roughly 70 clients each month, with about 20 of them on full remote monitoring and management (RMM) contracts and the rest on break/fix support.
The Definitive Guide To Field Service Trends In 2022
By Wael Mohammed, Field Nation

The field service industry has been in a state of upheaval for the past two years. Enormous demand for skilled technical labor is straining against the pressures of a resource-constrained workforce and macroeconomic obstacles. But despite these headwinds, the bottom line remains clear: the field service industry is pivoting and experiencing a massive opportunity, and 2022 will be a key year as the industry steps forward.
Understanding Client Behavior
Submitted by Gradeint MSP

It’s not always easy to understand your clients’ motivations. Being a good listener and asking the right questions can certainly help...up to a point, but even then, there’s often a big gap between what they are dealing with and what they are discussing with you. This gap is where misunderstandings can occur.
3 Keys To Success In The Ultra-Competitive Managed Services Market
 
By Allan D. Robison, EXEControl Global Solutions and ASCII Group Member

When people learn that I am the CEO of an IT service firm, I often get a response back like, “Wow, you must be making a killing during this pandemic.” People automatically assume MSPs are raking in the dough because people are now working from home. At least for our company, that is not even close to the truth. Managing a spread-out workforce, clients going out of business or temporarily closing, dealing with federal and state pandemic regulations, and trying to speak with prospects as they hunker down, closing their doors to salespeople, have all but consumed my time and made growing our business much more difficult than one would expect. 
On-Demand Webinar
MSP Cost Savers – The Cost Of New Employees
 
Submitted by IT Glue

The cost of onboarding a new employee is over £30,000 and when you’re backfilling the roles of lost employees, this is just a cost to your business and a sap on your bottom-line profits.
Leadership Lessons
The State Of Managed Services: 2022
 
Submitted by TSIA

One of the biggest trends we’re seeing in managed services is the digital operations evolution.
Solutions
Partner Momentum Program
 

Simplify security. Reduce costs. Increase profits.
Bigleaf DDoS Mitigation
 

DDoS attacks can strike at any time, grinding your operations to a complete halt. Protect your business from disruptions and downtime with Bigleaf DDoS Mitigation and continue to deliver truly reliable connectivity for every app, every user, everywhere — over any ISP.