MSP White Papers
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Blockchain Terminology: A Glossary For Beginners
11/5/2021
Learn the basic terminology for blockchain technology. From Address to Zeppelin—and everything in between—here’s the entire list of terms beginners need to know. Created by CompTIA’s Blockchain Advisory Council, the glossary is designed to raise blockchain awareness by giving prospective users and customers a better understanding of the technology, its history and use cases in the market.
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The Six Layers Of An IoT Solution
11/3/2021
When people think of the internet of things (IoT), they think of a smart device or sensor, but if you want to build an IoT solution, there are six layers that must be considered. Each layer has its own requirements and considerations as well as security ramifications to achieve successful business outcomes and ensure data privacy and compliance.
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The HR Manager’s Guide To Hiring IT Pros
5/10/2021
Over the past decade, there have been dramatic changes in the use of technology within businesses. For many years, technology was primarily a tactical endeavor, with IT infrastructure and applications supporting the main activities of the organization. Now, technology has strategic importance, with companies being more proactive in leveraging technology to meet business objectives. This has a significant impact in the way that companies view technology investments and hiring.
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State Of The Channel 2021
8/30/2021
CompTIA’s State of the Channel 2021 provides an in-depth review of the trends shaping the technology ecosystems of US, Canada, UK, Benelux and ANZ.
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Data Breach Response Planning Guide
5/11/2020
The same things that make you valuable to your client as a managed service provider make you a target for a security breach. Your expertise in storing, accessing and maintaining sensitive information draws the attention of cybercriminals. Your connections to multiple platforms, vendors and clients are enticing for bad actors looking for one-stop shops for their own black market supplies: credit card information, social security numbers, personal information, internal contacts and other sensitive information.
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Artificial Intelligence (AI) Terminology: A Glossary For Beginners
11/5/2021
Learn the basic terminology for artificial intelligence technology. From adversarial machine learning to unstructured data—and everything in between—CompTIA’s AI Advisory Council compiled a comprehensive list of words and phrases that any professional interested in building an AI solution should be familiar with.
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4 Trends To Help MSPs Maximize Business Opportunities In 2021
8/30/2021
Learn four trends MSPs need to know, along with tips and advice to help you evolve your business—based on CompTIA research.
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Fundamental Cybersecurity For Managed Service Providers
10/21/2022
Developed by subject matter experts who are members of the CompTIA ISAO, this whitepaper provides the fundamental aspects of cybersecurity that a managed technology solutions business serving small-to-medium businesses needs to understand and implement. It is meant to help anyone seeking guidance—or is maybe overwhelmed by—implementing sound, best practice cybersecurity operations, technology, and behavior.
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A CEO’s Guide To Choosing An IT Service Provider
10/21/2022
The decision to select an IT service provider or managed service provider (MSP) is critical to any organization. As a business or technology leader, you need to be prepared to ask the tough, important questions to ensure that your IT provider is qualified to meet your needs. Along with legal and accounting, there are few service categories that require a trusted partner to handle and manage sensitive information as your technology provider. Choosing an IT partner requires someone who can be trusted to design, access, administer and secure your computer networks and data.
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Advanced Cybersecurity For Managed Service Providers
10/21/2022
Are you ready to take the next step with your cybersecurity? Discover how to implement sound, best practice cybersecurity operations, technology and behavior with a broad view of the aspects of cybersecurity MSPs serving small-to-medium businesses need to understand and implement.