Episode 11: Jay McBain, Forrester Research

Topics Discussed: Personal and professional reflections on 2018, balancing career, a large and busy family, and channel guru status while pursuing an advanced degree, why 96 percent of IT service providers never grow beyond ten employees, why 70 percent of IT services business owners are seeking to sell out and what it means for the channel, and Jay McBain’s five predictions for 2019 (and slightly beyond).